Coronavirus Service Alert: March 2020

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Coronavirus Service Alert: March 2020

Update as of March 20, 2020
Please click here to read the newest residential and commercial customer updates.

On March 20, 2020, Illinois Governor J.B. Pritzker issued a shelter in place executive order around the development of COVID-19 (coronavirus) that will begin March 21 at 5pm. Please be aware that as a nationally-recognized essential service, LRS will remain fully operational throughout this order and in the foreseeable future.

We will continue to communicate with our customers with any developments.

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Original post March 16, 2020
At LRS, the safety of our employees, customers, and community is at the forefront of our minds, and we would like to share our plan to combat the potential spread of the Coronavirus.  We have taken this situation extremely seriously.

The following are some of the recently implemented steps that we have taken:

  • Communication
  • Hand sanitizers throughout every facility
  • Reduced meeting sizes
    • More teleconference meetings
    • Safety meetings with drivers have been broken-up into small groups within a large room
  • Hand scanners have been removed and replaced (for hourly employees)
  • Increased cleanliness of office facilities and truck cabs

Click here to download further preventative tips available in both English and Spanish.

We have also purchased 40+ laptops for some of our back-office staff in the event that team members must work from home.  We are testing our technology the week of March 16 in a pilot program in which three of our Customer Service Representatives will work remotely answering phone calls and conducting regular work activity from home.

In the event of an upcoming driver shortage due to the pandemic, we have worked out a contingency plan in which commercial or residential recycling would potentially be mixed with the solid waste.  This would allow us to consolidate work throughout the market in an effort to make sure that everything is collected. 

Please continue to keep yourself and your family as safe and healthy as possible. Continue washing your hands diligently for at least 20 seconds and practice social distancing as much as possible.

We are committed to making sure that waste and recycling collection is the least of your worries.  Please contact us at with any additional comments or questions.

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