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New Refuse, Recycling and Yard-Waste Collection Program

On September 1, 2018, Lakeshore Recycling Systems (LRS) became the new refuse, recycling and yard-waste service provider for the DeKalb residents. LRS is a privately owned company headquartered in Morton Grove, Illinois with locations throughout Illinois and Wisconsin. LRS has a facility currently based in neighboring Cortland, IL and has provided services throughout northern, IL for nearly 20 years. LRS currently provides services to nearly 40 municipalities.

Click here to read more about the transition in the DeKalb Chronicle interview published on July 21, 2018 and click here to read the Chronicle’s changeover news from August 28, 2018.

What Changed?

The new LRS program has additional and convenient service options for DeKalb residents at no additional cost.

Beginning in October 2018, a once a month curbside electronic waste collection will be offered for the DeKalb residents. Another new service for DeKalb residents includes the option for residents to mix approved food scraps in with their yard waste during yard waste season.

Beginning in the spring of 2019, another new service was offered to residents at no additional cost: household hazardous waste (HHW) collection. HHW materials are collected from the front door area or top of the driveway.

What is Not Changing?

The basic services are not changing. All items should be placed at the curb by 6 AM on collection day.

Residents will still use carts issued by the waste service provider.

Refuse (Garbage) Collection

REFUSE (GARBAGE) COLLECTION

Refuse (Garbage) must be placed at the curb at 6 a.m. the morning of collection. Please note that the time of the day items are collected will likely change. Drivers will not necessarily arrive at the same time as they have in the past as the routes may have changed. The routes may be adjusted at any time, therefore, it is important for all items to be out to the curb by 6 a.m. on the day of collection.

Residents are allowed to place an unlimited amount of containerized refuse (garbage) to the curb each week so long as it’s properly prepared and placed inside the cart or approved refuse container. Please do not place loose plastic grocery bags or paper in the cart as they tend to fly out of the cart as it’s emptied into the truck.

Resident owned containers may only be used for refuse exceeding the cart capacity. Resident owned containers may not exceed 32 gallons, 50 pounds in weight and must have two handles.

Please note that resident owned containers are discouraged as they contribute to injuries and are not as safe for disposal. LRS offers additional refuse and recycle carts for households who frequently generate more waste materials from the home. This offer is for City of DeKalb residents and the waste generated in the household. It does not apply to businesses or waste materials generated by a business.

Large or Bulk Refuse (Garbage) Items

One (1) large or bulky item that does not fit into the refuse cart or approved waste container may be placed out for collection each week. This may be an item such as a couch, chair, table or mattress.

Very heavy items that cannot be managed easily such as a piano, sofa sleeper, etc. are considered a special pick-up and residents will need to contact LRS for an estimate. Residents who have more than one large item and would like a special pick-up, please contact LRS for an estimate on a special collection.

E-mail for an estimate: DeKalb@LRSrecycles.com

Call for estimate: 815.770.7550

Recycling

Recycling Collection

lrs-carts-residentialRecycling must be placed at the curb at 6 a.m. the morning of collection. Please note that the time of the day items are collected will likely change. Drivers will not necessarily arrive at the same time as they have in the past as the routes may have changed. The routes may be adjusted at any time, therefore, it is important for all items to be out to the curb no later than 6 a.m. on the day of collection.

There is no need to separate recycle materials before placing them into the recycle cart.

Residents are allowed to place an unlimited amount of recyclables to the curb each week so long as it’s properly prepared and placed inside the cart or approved refuse container.

Resident owned containers may only be used for recycling exceeding the cart capacity. These containers must be clearly marked with the word “RECYCLE.” Resident owned containers may not exceed 32 gallons, 50 pounds in weight and must have two handles.

Please note that resident owned containers are discouraged as they contribute to injuries and are not as economical. Often times they are not as safe for disposal as the cart offered by LRS.

LRS offers additional refuse and recycle carts for DeKalb households who frequently generate more recycle materials from the home. This offer is for City of DeKalb residents and the waste generated in the household. It does not apply to businesses or waste materials generated from a business.

Appliances

Appliances

One (1) appliance may be placed out for collection each week. Appliances are considered items such as a refrigerator or stove. Leave at least 2’ between carts and appliance for removal.

Special Refuse (Garbage) Pickups

Special Refuse (Garbage) Pick-Ups

LRS provides special pick-ups or special collections for large amounts of garbage from a move-out or a flooded basement or large clean outs. Please contact LRS by phone or email to schedule a special pick-up estimate or learn more about how LRS can help.

Residents also have the option of ordering a construction style, open top (roll-off) dumpster from LRS. Click here to learn more about having an open top dumpster delivered.

Contact LRS to order an open top construction style dumpster by calling 815.770.7550

Liquid and Latex Paint

Disposal of Liquids and Latex Paint

Non-hazardous or non-chemical containing liquids should be emptied out of containers prior to disposal.

Latex paint needs to be completely dried with the lid off in order to be collected. Kitty litter may be mixed in with the unwanted latex paint to expedite drying process for proper disposal.

Christmas Trees

CHRISTMAS TREES

LRS will provide a special collection of Christmas trees for the first two weeks in January.

  • Flocked trees, trees with shiners, tinsel, light bulbs, glitter, wire or plastic or in plastic bags will not be included in this special collection and are considered a large item.
  • Lightbulbs should be completely removed from live trees and artificial trees when possible and recycled at County events.
Yard Waste

Yard Waste and Food Scrap Collection for Composting

What is Considered Yard Waste?

Yard-waste, also known as landscape waste, consists of organic waste materials accumulated as the result of cultivation and maintenance of gardens, lawns, shrubbery, trees and vines.

Yard waste is garden trimmings, branches and brush under two inches (2”) in diameter, leaves, flowers, tree droppings (crabapples and pinecones), garden plants, vines, weeds and grass clippings and yard trimmings.

What are Considered Acceptable Food Scraps?

Bread, cereal, coffee grounds, dairy, egg shells, eggs, fruits, grain, pasta, shells, vegetables

What are NOT Acceptable Food Scraps?

Bones, diapers, fats, glass, grease, liquids, meat, metal, oil, packaging, paper plates, pet waste, plastic, poultry, seafood, service ware, shells, and Styrofoam.

LRS allows organic food scraps to be mixed in with yard waste placed in approved biodegradable landscape waste bags, garbage containers or the LRS yard waste cart. Food scraps are collected with yard waste during yard waste season.

Collection Season and Approved Yard Waste Containers or Bags

Yard waste is collected by LRS on regularly scheduled collection days seasonally from April 1st through the end of November.  Landscape waste must be placed in approved biodegradable landscape waste bags or open garbage cans not larger than 32 gallon capacity marked with “YW” or “X”.

LRS also offers optional 65-gallon and 95-gallon carts yard waste. These are optional and available for residents to rent for a small fee billed quarterly.

65-gallon yard waste cart = $3.00 per month

95-gallon yard waste cart = $5.00 per month

Brush must be cut to 4 foot lengths and bundled with biodegradable twine or string, not to exceed 50 pounds.

Household Hazardous Waste

Household Hazardous Waste

LRS offers City of DeKalb residents Household Hazardous Waste (HHW) Home Collection service.  Residents may submit a collection request online or call Customer Service to schedule the collection. Collections begin in April of every year, with the last collection being in October.

To schedule a home collection, visit our online HHW portal in the upper right hand corner of this webpage or call Customer Service at 815.770.7550.  Once the request is submitted, you will be contacted with the date of pick-up and further instructions on the collection.

Electronic Waste

Electronic Waste Curbside Collection

 

Beginning September 1, 2019, DeKalb residents who have electronic waste (e-waste) need to submit a request two (2) days prior to your collection day to ensure pick-up. LRS will begin collecting electronic waste (E-Waste) on the first full week of every month on the regularly scheduled pick-up day. E-Waste must be placed at the curb no later than 6 a.m.

Residents with televisions and monitors weighing over 50 pounds or larger than 19 inches are to contact the LRS customer service department prior to the scheduled collection day as they may require a special pick-up.

Items described in the following section should be properly placed at the curb as described in the following section.

What is Considered E-Waste?

E-Waste items are defined as a “covered electronic devices.”

Computer mice, computer monitors, computers, digital converter boxes, digital video disc players, digital video disc recorders, fax machines, keyboards, portable digital music players, printers, satellite receivers, scanners, small scale servers, televisions, video game consoles, videocassette records

Smaller E-Waste items may be placed at the curb in a brown paper bag, a 24” x 24” x 24” or smaller cardboard box. Please mark the box as E-WASTE.

E-waste should be separate from the refuse (garbage), recycle and yard waste containers in a noticeable location so they are easily identifiable for the driver.

Common E-Waste Items (Acceptable and Unacceptable)

Accepted Items

The following electronics will be accepted: cables, cable boxes, cameras, cash registers, cell phones, copiers, cords, DVD players, fax machines, keyboards, laptops, printers (and cartridges), projectors, radios, satellite dishes, stereos, typewriters, VCRs, video games.

The following household items will be accepted: blenders, bread makers, carpet sweepers, coffee makers, clocks, curling irons, electric knives, electric toothbrushes, fans, fryers, hair cutters, hair dryers, heaters, irons, landline phones, metal tools, mixers, remotes, shaving equipment, toaster ovens, and vacuum cleaners (without bags).

Items Not Accepted

The following items will not be accepted: large appliances (refrigerators, dishwashers, stoves, washers, dryers), air conditioners, ballasts, bare CRT tubes, capacitors, dehumidifiers, household batteries (AA, AAA, D, C, Lithium), light bulbs, liquids, microwaves, salvaged units, smoke detectors, VHS cassette tapes and medical equipment (any material that is considered or has come in contact with biohazard or radioactive material).

Construction Debris/ Roll-off Dumpster

LRS has expanded our temporary services division to create an easier customer experience for those using our services especially for the homeowner, whether a residential renovation project with a dumpster or home event needing a portable restroom. These temporary services include portable restroom rental and dumpster roll-offs of all sizes to contain your construction debris.

Contact us today at 630.377.7000 to discover all the ways Lakeshore can make your waste removal even easier, no matter the project.

DeKalb Program Information Brochures and Materials

 

 

2018 DeKalb LRS
Program Brochure
2018 DeKalb LRS
Program Brochure SPANISH
2019 DeKalb LRS
E-Waste Postcard
NEED TO REQUEST A DIFFERENT SIZE OR ADDITIONAL CART?

Click below to update your cart size or request an additional cart.

Holiday Schedule

The following holidays are observed and there will be no collection on observed holidays and service may be postponed by one day:

New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas.

If a one of the above holidays fall on a weekday prior to your regular collection day or the holiday falls on your regular collection day, collection will be the following day.

If your regular collection day is Friday, it will be collected on Saturday. This only applies to holiday’s that fall on a weekday – Monday through Friday.

Contact information for LRS

DeKalb LRS Online Special Cart Request Portal

LRS DeKalb Customer Service Phone 815.770.7550

LRS email for DeKalb Residents: DeKalb@LRSrecycles.com

Missed Pick-Ups and Improperly Prepared Items

How do I notify LRS that my refuse, recycling or yard waste was not picked up?

Please contact LRS at 815.770.7550 to notify the LRS DeKalb Customer Service your waste material was not collected. If you would prefer to email, please send your name, phone number, full address and specifically what material was not collected (garbage, recycle, yard waste, large item, etc.) to DeKalb@LRSrecycles.com.

Improperly Prepared Materials placed for collection will not be collected. LRS will tag the items left behind for the resident communicating the non-compliance preventing the collection.

WHAT IS AND WHAT IS NOT RECYCLABLE?

Please be sure to properly prepare materials before placing them to be recycled. Information on how to ensure materials are properly prepared and placed for recycling can be found in the following section.

PAPER

  • Newspaper and inserts
  • Magazines, catalogs, and phone books
  • Office paper, notebooks (staples are okay, remove all-metal clips and spirals and throw in trash), computer printouts, hanging file folders (remove metal and trash it), pastel-colored sticky notes (no fluorescent), glossy brochures, index cards, greeting cards, stationery, fax paper, manila folders and envelopes (cellophane windows are ok to leave in)
  • Junk mail (please remove all non-paper: plastic cards, magnets, etc.)
  • Chipboard/paperboard – cereal, cracker, tissue, shoe, gift, and 6/12-pack boxes, paper towel tubes, and egg cartons
  • Cardboard boxes must be flattened and cut to 3’x3’
  • Brown paper grocery bags
  • Paperback books (no hardcover books)
  • ​NO used paper plates or pizza boxes, or fluorescent paper (they contaminate the paper stream with food, dye, or plastic coating) If pizza box top is clean you can tear it off and recycle it.
  • NO paper towels, tissues, or napkins, which are not recyclable because the fibers are too small to reuse (please compost them with kitchen food scraps if possible)
  • NO Shredded Paper – Loose shredded paper causes major sorting problems in the Recycling Facilities
  • NO frozen food boxes, which are made of a hybrid of paper and plastic, and are not wanted by paper mills
  • NO paper cups, which are also made of a hybrid of paper and plastic rendering them unrecyclable

ALUMINUM CANS AND FOIL

  • Aluminum cans (please empty, do not crush or flatten)
  • Aluminum foil (ball clean foil to 2 inches or larger, no flat foil or small balled up foil)
  • Pie plates & trays (must be free of food)

CARTONS

  • Milk, Soup, and Juice cartons and boxes (please empty and rinse, do not crush or flatten, plastic nozzles and tabs can be left on)

STEEL/TIN CANS

  • Food cans and lids (please empty and rinse, labels can be left on)
  • Metal paint cans and lids (must be empty and dry, some dried paint residue is fine)
  • Empty aerosol cans (labels can be left on, nozzles and lids should be removed and put in the trash )
  • Metal lids are recyclable (place in recycling loose)
  • NO utensils, propane tanks, wire hangers, or small appliances

GLASS BOTTLES AND JARS

  • All colors are accepted (please empty and rinse, labels can be left on, remove lids and put them in separately, avoid breaking the glass)
  • NO window or auto glass, bakeware, ceramics, mirrors, light bulbs, coffee pots or drinking glasses

PLASTIC CONTAINERS

  • BOTTLES (i.e. empty water, soda, juice bottles, empty laundry detergent, soap and shampoo bottles, empty health and beauty products and cleaner bottles) Replace plastic screw-top caps on empty plastic bottles.
  • TUBS (i.e. empty coffee, tofu, cottage cheese, yogurt, margarine tubs)
  • JUGS (i.e. empty milk and juice jugs)
  • JARS (ie. empty mayo and peanut butter jars) Replace plastic screw top lids on empty plastic jars.
  • ​NO plastic bags (do not put in the curbside bin, see Plastic Bag Recycling
  • NO plastic film (plastic wraps, sandwich bags, freezer bags, tarps)
  • NO plastic utensils or plates (plastic wraps, sandwich bags, freezer bags, tarps)
  • NO plastic cups, lids or straws
  • NO plastic toys or hard plastic packaging
  • NO candy wrappers, cereal bags, potato chip bags, or snack bags
  • NO empty motor oil, pesticide, or chemical bottles
  • NO Styrofoam, polystyrene (do not put in curbside bin)
  • NO straws, cup lids, paper, or packing peanuts. (UPS stores will reuse clean, bagged and unmixed foam peanuts)

REFUSE, RECYCLE AND YARD WASTE – CARTS

Each household will automatically be issued a new 95-gallon cart for refuse and a new 65-gallon cart for recycling. The refuse cart will have a different color lid from the recycle cart. The carts are very durable, on wheels, with a flip top lid and handle bar. 

If you would like to update your recycling cart to a larger 95-gallon size, please utilize this portal or email DeKalb@LRSrecycles.com. Additionally, DeKalb Residents who frequently produce more refuse (garbage) and recycling may receive one additional cart at no charge. 

Special Cart Requests

SPECIAL CART REQUESTS

FOR SENIORS, RESIDENTS IN MULTI-FAMILY OR ATTACHED UNITS AND FOR ADDITIONAL CART

Smaller Refuse (Garbage) or Recycle Cart

Multi-family attached households with a one car garage and senior citizens may request a 65-gallon or 35-gallon refuse cart in place of the standard issued 95-gallon refuse cart.

Multi-family attached households and senior citizens may request a 35-gallon recycle cart in place of the standard issued 65-gallon recycle cart.

If a smaller cart is requested, only one refuse or recycle cart will be issued.

Multi-family, attached homes or seniors may request a smaller refuse or recycle cart by submitting a request online or calling LRS DeKalb Customer Service.

Additional LRS Refuse (Garbage) or Recycle Cart

Residents may request one additional 95-gallon refuse cart for no extra charge. Residents who would like more than two 95-gallon carts may lease them for $5.00 per month/per cart and will be billed on a quarterly basis directly from LRS to the resident.

Residents who frequently have refuse (garbage) exceeding the 95-gallon refuse cart capacity are encouraged to contact LRS for the additional cart which will be issued at no additional charge.

Residents who frequently have recycle exceeding the 65-gallon recycle cart capacity are encouraged to contact LRS for an additional 95-gallon cart which will be issued at no additional charge.

Yard Waste Cart – Optional Service with Monthly Cart Fee

LRS offers 65-gallon and 95-gallon yard waste carts for DeKalb residents for a small monthly fee. The monthly fee is billed directly to the resident by LRS on a quarterly basis.

  • 65-gallon optional yard waste cart – $3.00 per month
  • 95-gallon optional yard waste cart – $5.00 per month
Submitting Cart Requests

HOW TO SUBMIT SPECIAL CART REQUESTS

To request a special cart size (multi-family or seniors only), request an additional refuse (garbage), recycle or yard waste cart, please CLICK HERE.

SPECIAL CART REQUEST

  1. Please use the online request form as the first option. Requests are processed immediately.
  • Please do not submit the request more than once.
  • If you need to make a change or made an error in your request, please follow the instructions described next (2.).
  1. Please send an email with your name, phone number, email address and full home address to DeKalb@LRSrecycles.com. LRS will respond to your email request.
  1. If you are unable to submit the request online or need to speak with someone, you may call LRS at 815. 770.7550.
  2. Please note, LRS is anticipating high call volumes during the initial two months of the transition and hold times could be long during certain peak hours of the day.
Cart Maintenance

Cart Maintenance

Cleaning the Cart

Fill the cart with hot water and a capful of vinegar or grease-cutting dish soap. Let it sit for about 10 minutes and rinse. Once the cart has been thoroughly rinsed, set the cart out with the lid open in the sun to dry.

Cart Replacement

Carts that are broken due to damage incurred during the collection are reported by the driver for replacement at no charge. Residents are encouraged to contact LRS if they notice damage to the cart during the collection process to request a replacement cart.

If damages occur to the cart due to other reasons, please contact LRS to request a replacement cart. A $25.00 exchange fee will be applied and billed to the resident if requesting a new cart due to damage not incurred during the collection process or odors.

JUST THE FACTS

On June 25, 2018, City Council passed a resolution authorizing a five-year contract for the collection of refuse (garbage), recyclables, and yard waste with Lakeshore Recycling Systems (LRS). As the City works with LRS to transition from the current service provider, the City would like to take the opportunity to provide residents with an overview of the upcoming services and dispel any misinformation regarding the reduction of services.

When does the LRS contract for the collection of refuse, recyclables, and yard waste take effect?

The contract with LRS begins September 1, 2018 with the first residential pick-ups scheduled for Thursday, September 6, 2018, due to the Labor Day Holiday.

Will the refuse services continue without interruption during the transition period?

There will be no interruptions in service. LRS plans to begin delivering carts in late-August. The current service provider will begin picking up their carts the week of August 27, 2018, which coincides with their last week of scheduled pick-ups.

Do I need to submit a request for the delivery of LRS carts?

No requests are necessary. By default, all residents in single family and multi-family homes with an active, City of DeKalb, utility/garbage account will receive one (1) 95-gallon cart for refuse and one (1) 65-gallon cart for recyclables.

May I request an additional cart or a larger recycling cart?

Yes, residents may request an additional 95-gallon refuse and/or recycling cart at no additional charge. Residents may also request to exchange the 65-gallon recycling cart they receive for a 95-gallon recycling cart.

What if I need a 65-gallon garbage cart?

Senior citizens and residents living in multifamily (attached homes) may request a 65-gallon refuse cart in place of the 95-gallon cart.

How do I submit a request for an additional cart or a smaller cart, as described?

Beginning Monday, July 23, 2018, residents may begin to submit those requests online at https://www.lrsrecycles.com/dekalb/ or by dialing the number posted on the website LRS recommends residents submit special requests online as the process is easy for residents who have internet access. It also helps residents avoid extended phone hold time

May I continue using my own garbage, recycle or yard-waste cart or container?

Residents may use their own carts or containers. Resident owned carts or containers must weigh less than 50-lbs, not exceed 32-gallons in size and have two handles

Will my pick up day be the same as it is now?

LRS will keep the same schedule as the previous service provider. However, the time of day your collection occurs may vary during the transition phase as LRS works to increase efficiency.

Has the lower monthly rate resulted in a reduction of services?

All core services stay the same with only one (1) exception. The new contract eliminates the City’s three (3) sites for landscape waste at Fire Station #2 1154 South 7th Street, 950 W. Dresser Road, and the southeast corner of North 7th Street and Oak Street. These facilities had become prone to abuse and misuse.

What are the core services included in this contract?

The new contract provides three categories of core residential services.

  • Garbage
    The new contract includes the weekly collection of refuse. Garbage collections will occur on the same day as your previously scheduled collection day. LRS will provide one (1) 95-gallon cart as part of the service. Residents may use their own carts for extra garbage. However, they must weigh less than 50-lbs, not exceed 32-gallons in size, and have two handles. Residents may request an additional 95-gallon refuse or recycling cart at no additional charge, (refer to #4).One (1) appliance such as a refrigerator or stove may be placed out for collection each week.
  • Recyclables
    The weekly collection of recyclable waste is also part of the services. Collections for recyclable materials will occur on the same day as your refuse collection day. LRS will provide one (1) 65-gallon for recyclables as part of the service. Residents may use their own carts for extra recyclables. However, they must weigh less than 50-lbs, not exceed 32-gallons in size, and have two handles. Please clearly mark your cart with the word recycling to indicate additional recyclables. Residents may request an additional 95-gallon refuse or recycling cart at no additional charge, (refer to #4).
  • Yard Waste
    The weekly collection of yard waste is also part of the services. Yard waste collection will occur on the same day as your garbage and recycling. LRS will collect yard waste from April 1 through the end of November. Yard waste includes garden trimmings, branches and brush under two inches (2”) in diameter, leaves, flowers, tree droppings (crabapples and pinecones), garden plants, vines, weeds, and grass clippings. Place yard waste in a biodegradable landscape waste bags or open garbage cans marked with “YW or X”, not to exceeding 32-gallons and 50-lbs. Brush must be cut to 4-foot lengths and bundled with biodegradable twine or string, not to exceed 50 pounds.LRS will provide annual Christmas tree collections for the first two weeks in January.
  • LRS will offer 65-gallon and 95-gallon carts for yard waste. These are optional and available for residents to rent for a small fee billed quarterly by LRS.
    • 65-gallon yard waste cart = $3.00 per month
    • 95-gallon yard waste cart = $5.00 per month

What new services are provided by LRS?

  • Electronic Waste (E-waste) Collection
    Beginning October 2018, LRS will begin collecting E-Waste on resident’s first regularly scheduled pickup day of every month. E-Waste items includes the following items, computer mice, computer monitors, computers, digital converter boxes, digital video disc players, digital video disc recorders, fax machines, keyboards, portable digital music players, printers, satellite receivers, scanners, small scale servers, televisions, video game consoles, and videocassette recorders.Smaller E-Waste items may be placed at the curb in a brown paper bag or a 24” x 24” x 24” or smaller cardboard box. Please mark the box as EWASTE. E-waste should be separate from the garbage, recyclables and yard waste containers and easy for the driver to identify. Residents with televisions and monitors weighing over 50 pounds or larger than 19 inches should contact LRS customer service department prior to the scheduled collection day.
  • Household Hazardous Wastes (HHW)
    Beginning in the Spring of 2019, LRS will introduce a new service for the collection of HHW. LRS will collect HHW materials from your front door or driveway. More information will be provided for residents as it becomes available.
  • Organic Food Scraps (OFS)
    During the yard waste collection season, residents may mix OFS with yard waste. Acceptable OFS include bread, cereal, coffee grounds, dairy, egg shells, eggs, fruits, grain, pasta, shells, and vegetables.

How do I notify LRS that my refuse, recycling, or yard waste was not collected?

Please contact LRS at (815) 770-7550 or email your name, phone number, and address to DeKalb@LRSrecycles.com to notify customer service which waste material(s) were not collected.

Want to learn more about Lakeshore Recycling Systems?

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